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How to read a restumping quote and choose a builder in Gippsland

A restumping quote checklist for Gippsland house owners: the lines a written quote should list, how to check registration and insurance, the red flags before you sign, and where to take a dispute.

Restumping quote checklist: what a written quote should list

A written house restumping quote should name the stumps, the repairs, who handles the paperwork and what insurance applies, so that you can compare it with other quotes for the same house. The lines below come from permit checklists published by other Victorian councils (not Gippsland), from Consumer Affairs Victoria and from the regulators' pages. Use them as questions about your house, and ask for each answer in writing before you pick a builder for the house.

Quote lineWhat to ask
Stump type, size, spacing and layoutAre they written down, with a layout the surveyor can use?
Hole depth and widthIs each stated, and does it match the layout?
Sole plate or footingWhat goes under each stump?
Ant cappingIs it included, and what is proposed?
Connection to the bearersHow is each stump fixed to the frame?
Termite treatment methodWhich method, and what does it cover?
Bearers and joistsWhat if repairs are found once the floor is open?
Plaster, doorframes and tilesWho repairs what after jacking, and is it in the quote?
The permit and the surveyorWho applies for the permit, and who appoints the surveyor?
Registration classWhich class does the builder hold, and is it on the register?
Insurance notice of coverIf the contract is over $20,000, where is the notice of cover?
Written contractIs there one, and is it complete before work starts?
A builder's clipboard with a blank unlabelled quote form on a ute tray beside a tape measure, a torch and a pencil, with a weatherboard house blurred in the background and no readable text.
Illustration: a blank quote form, tape measure and torch, the tools a written quote is built from

Check the builder's registration before you sign

To check a builder, ask which registration class they hold and look them up on the Building and Plumbing Commission register. The Commission says to "make sure you always use a registered building practitioner", that practitioners other than companies carry a photo ID card showing their registration category, and that you can search the disciplinary register (Building and Plumbing Commission, engaging a builder).

The pages we found do not agree on when registration is needed, and we do not reconcile them. The Commission's page says "Domestic building work worth more than $10,000 requires a registered builder". A 2017 notice from the Victorian Building Authority, the regulator of the time, says a builder engaged in the business of "re-blocking, restumping" is "still required to be registered, regardless of the cost of the work" (2017 regulator notice). We found no Commission page that repeats the 2017 sentence. Ask the Commission, and see the registration and contracts page.

A written contract, insurance and the deposit

Consumer Affairs Victoria says "it is essential that you have a written contract for all building works, regardless of size and price" (Consumer Affairs Victoria contracts page). A major domestic building contract is needed above $10,000, and Consumer Affairs Victoria lists what it must contain (Consumer Affairs Victoria). The rules for these contracts, deposits and cooling-off change by 1 December 2026, so check the current pages when you sign. These notes were checked 6 November 2026.

For insurance, Home Warranty applies from 1 July 2026 to eligible projects valued at more than $20,000, and existing Domestic Building Insurance policies stay under the older scheme. Do not pay a deposit until the builder gives you the policy and the certificate of insurance. If there is no notice of cover, Consumer Affairs Victoria says to call the Building and Plumbing Commission on 1300 067 088 (Consumer Affairs Victoria insurance page).

A quote that cannot be written down line by line cannot be compared.

Red flags worth stopping for

  • No registration class is shown, or it cannot be found on the register.
  • You are asked for a deposit before the builder gives the policy and certificate of insurance.
  • There is no written contract.
  • There is no stump specification: type, size, spacing, hole depth and width.
  • Plaster and doorframe repairs after jacking are not mentioned.
  • Nobody says who applies for the permit or appoints the surveyor. Only the owner or the owner's agent may appoint a private building surveyor.

Three quotes, and where to take a dispute

One industry guide advises getting at least three written quotes, and the cost guide explains why quotes differ. The permit page says who appoints the surveyor, and the process guide lists the steps a programme should cover. The stumps guide helps with the specification.

If something goes wrong, Domestic Building Dispute Resolution Victoria is now part of the Building and Plumbing Commission. The steps are to discuss it with the builder, put your concerns in writing and apply online if it is unresolved (dispute resolution page). We found no fee or deadline. To start, send the details of your house, and the enquiry goes to a local builder.

What this checklist cannot do

This checklist cannot tell you whether a quote is fair, complete or from a builder with the right registration. It lists questions and what the regulators say, and it stops where their pages stop. We cannot check any builder's registration, insurance or work, and we make no claim that any builder is registered, insured, endorsed or approved. We are a referral service: we pass your enquiry to a local builder, who inspects, quotes and holds any registration or insurance that applies. Check the register yourself, and ask a registered building surveyor what the job needs.

Written November 2026, checked 6 November 2026

Check the current rules before you rely on this

This page describes the lines a written house restumping quote should list, how to check a builder's registration and insurance, and the red flags before you sign. It describes the rules in general terms as they stood in November 2026, checked 6 November 2026. Standards, forms, thresholds and fees change.

The authoritative sources are Building and Plumbing Commission (BPC), engaging a builder, CAV, building contracts for home owners, CAV, insurance and insolvency for home building, CAV, Domestic Building Dispute Resolution Victoria (now part of the BPC) and CAV, new domestic building contract laws passed in Victoria (Domestic Building Contracts Amendment Act 2025; effect by 1 December 2026). Where anything here differs from those sources, they are right and we are not.

We are not builders, building surveyors, regulators or lawyers. For what applies to your job, ask the builder which registration they hold and check it on the Building and Plumbing Commission register, then ask a registered building surveyor and your council what is needed. Contract, deposit and payment rules change by 1 December 2026.

Accurate at the time of writing, November 2026. Always check the source before relying on it.

Questions

Common questions

How many restumping quotes should I get?

One industry guide advises getting at least three written quotes. Quotes only compare if they list the same things, so send each builder the same description, the same photos and the same questions, and ask each to itemise the stump specification, repairs, permit and insurance.

What is a notice of cover?

It is the evidence that insurance is in place. Consumer Affairs Victoria says not to pay a deposit until the builder gives you the policy and certificate of insurance, and to call the Building and Plumbing Commission on 1300 067 088 if there is no notice of cover. Ask where the notice is before you sign.

What should I do if the builder will not give a written contract?

Consumer Affairs Victoria says it is essential to have a written contract for all building works, regardless of size and price. A builder who will not provide one is a reason to stop and ask the Building and Plumbing Commission or Consumer Affairs Victoria before any money moves.

Where do I complain if work goes wrong?

Domestic Building Dispute Resolution Victoria is now part of the Building and Plumbing Commission. The steps are to discuss it with the builder, put your concerns in writing and apply online if it is unresolved. We found no fee or deadline on the page, so ask the Commission.

How do I check a practitioner's photo ID?

The Building and Plumbing Commission says practitioners, except companies, carry a photo ID card showing their registration category. Ask to see it, then search the Commission's register for the same person and the same category. If the two differ, or the builder will not show a card, ask the Commission before you sign.

Should a quote say who applies for the permit?

Yes, ask for it in writing. Only the owner or the owner's agent may appoint a private building surveyor, and a builder cannot appoint one for domestic building work under a domestic building contract. A quote that is silent leaves you guessing about who does what with the surveyor.

What is a stump specification?

Permit checklists from other Victorian councils ask for stump type, size and spacing, hole depth and width, the sole plate or footing, ant capping and the connection to the bearers. Ask the builder to write each into the quote, and ask the surveyor which of them they need for the permit.

Who repairs the plaster and doorframes after jacking?

One building inspector's guide says jacking can damage doorframes, plaster, tiles and ducted heating. We cannot say whether it will in your house. Ask the builder who repairs what and whether it is in the quote, and get the answer written down before the house is lifted.

Next step

Send the town and what the house is doing

The town, the type of house, whether anyone lives in it and what you have noticed under or inside it. That is usually enough for a builder to ask the right questions before an inspection.